Skip to main content

Start of menu

• My Account
  You are under My Account tab

  Card AccountsExpand / Collapse

  • Account Home
  • Statements & Activity
  • Account Services
  • Card Benefits

  Business AccountsExpand / Collapse

  • Small Business
  • Merchant Home
  • American Express @ Work

  Other AccountsExpand / Collapse

  • Savings Accounts and CDs
  • Membership Rewards® Point Summary
  • Membership Rewards® Point Summary
  • Bluebird Alternative to Banking
  • International Payments for Businesses
  • Personal Loans

  Credit ToolsExpand / Collapse

  • Free Credit Score & Report
  • CreditSecure

  Mobile Account Management

  

  Check your balance, review recent transactions and pay your bill on the go.
  Go Mobile
• CARDS
  You are under Cards tab

  Personal CardsExpand / Collapse

  • Credit Card Offers
  • View All Credit Cards
  • Check for Pre-qualified Credit Card Offers
  • Travel Credit Cards
  • Cash Back Credit Cards
  • No Annual Fee Credit Cards
  • Credit Card Offers
  • View All Credit Cards
  • Check for Pre-qualified Credit Card Offers
  • Travel Credit Cards
  • Cash Back Credit Cards
  • No Annual Fee Credit Cards

  Small Business CardsExpand / Collapse

  • Small Business Charge & Credit Cards
  • Compare Cards by Benefits
  • View All Small Business Cards

  Corporate CardsExpand / Collapse

  • Corporate Cards
  • Compare Corporate Cards
  • Find a Custom Corporate Solution

  Prepaid CardsExpand / Collapse

  • Prepaid Debit Cards
  • Gift Cards
  • Gift Cards
  • View All Prepaid & Gift Cards
• TRAVEL
  You are under Travel tab

  Personal TravelExpand / Collapse

  • Book A Trip
  • Book Hotels
  • Book Flights, Cars, Cruises, Vacations
  • Fine Hotels & Resorts
  • Find a Travel Insider
  • Benefits of a Travel Specialist

  Business TravelExpand / Collapse

  • Corporate Travel Solutions
  • Foreign Exchange Services

  Other Travel ServicesExpand / Collapse

  • Travel Insurance
  • Travelers Cheques
  • Find a Travel Service Office
  • Global Assist Hotline

  Great Escapes Start Here

  

  Save when you book your next trip online with American Express Travel.
  Book Now
• REWARDS
  You are under Rewards tab

  Membership RewardsExpand / Collapse

  • Membership Rewards® Home
  • Membership Rewards® Home
  • Use Points
  • Point Summary

  Card Rewards and BenefitsExpand / Collapse

  • Explore Your Cards Rewards Program
  • By Invitation Only ® Events
  • By Invitation Only ® Events
  • Entertainment and Events
  • Refer a Friend

  Cash BackExpand / Collapse

  • Cash Back Rewards Home

  Always the right gift.

  

  Give an American Express® Gift Card. Select from over 35 designs.
  Order Now
• BUSINESS
  You are under Business tab

  Small BusinessExpand / Collapse

  • Small Business Home
  • Small Business Charge & Credit Cards
  • Order Employee Cards
  • OPEN Forum

  CorporationsExpand / Collapse

  • Corporate Cards
  • Supplier Payment Solutions
  • Corporate Travel Solutions
  • Meetings and Events
  • International Payments for Businesses
  • Data-Driven Solutions

  MerchantsExpand / Collapse

  • Merchant Home
  • Find Payment Solutions
  • Get Support
  • Get a Merchant Account
  • Get Financing for Your Business

  Global NetworkExpand / Collapse

  • Issuers and Acquirers
  • Providers and Developers

  Powerful Connections

  

  Grow your business network at OPEN Forum®.
  Learn More

• United States(Change Country)

Log In

Search US website

SearchSearch

• Site FAQ
• Contact Us
• Change Country

Close Menu

Forgot User ID or Password Help

1. Enter Card Details

1. Enter Card Details

2. Retrieve User ID

3. Verify Identity

4. Update Password

We're ready to help you access your User ID and reset your Password (if necessary) as quickly as possible. First we need to confirm your identity and then we'll help retrieve your User ID or reset your Password.

Enter Your Card Information

Enter the 15-digit number on the front of your Card Enter the 15-digit account number on the front of your Card in this field Enter the 15-digit account number on the front of your Card in this field Enter the 15-digit account number on the front of your Card in this field

4-digit Card ID 4-digit Card ID

If you have a canceled card, click here.

Zip Code

To help us confirm your identity, please enter your billing zip code. Enter the zip code associated with your cancelled Card here

I have a 4-digit Card ID.

It looks like you entered invalid characters.

This is where you can find your 4-digit Card ID

We're sorry. We're currently experiencing technical difficulties. Please try again or call the number on the back of your Card.

Go Back

It looks like you entered invalid characters. Your Card number should not include any letters, spaces, or symbols.

It looks like you entered invalid characters. Your 4-digit Card ID should not include any letters, spaces, or symbols.

The information you entered for your Card account done not match the information we have in our records. Please review your entries and make any necessary changes. Accont Mangates. Please call 1-800-528-4800